Crisis Management and Human Behavior
Take Charge in Emergencies
Course Duration: 8 Hours
A crew’s emergency preparedness regarding both the adequacy of procedures and emergency resources are key to minimizing personal injury and property damage in a disaster. Moreover, knowledge of human behavior is fundamental in all emergency management and should be taken into consideration concerning all aspects of emergency response.
The six modules of the course [1] have been based on the following documents, adapting their contents to mass evacuation and critical situations management on large passenger ships:
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IMO Model Course 1.28, Crowd management, passenger safety and safety training for personnel. Providing direct services to passengers in passenger spaces.
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IMO Model course 1.29, Proficiency in crisis management and human behavior training including passenger safety, cargo safety, and hull integrity training[2]
In This Course You Will:
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Learn the principles of Crowd Management,
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Understand the need for a Crowd Management Plan
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Learn to Manage Crisis
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Define response to a crisis and normal versus abnormal behavior
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Understand Warning Phases, reactions to crisis warning and methods to maximize an effective response
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Preform the Evacuation Phase, both negative and positive behaviors that will affect evacuation
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Understand the Post Incident Phase, behavioral responses after an emergency or crisis incident has occurred
*Also available to organizations for onsite training.
