Crisis Management and Human Behavior

Course Duration: 8 Hours

A crew’s emergency preparedness regarding both the adequacy of procedures and emergency resources are key to minimizing personal injury and property damage in a disaster. Moreover, knowledge of human behavior is fundamental in all emergency management and should be taken into consideration concerning all aspects of emergency response.

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The six modules of the course have been based on the following documents, adapting their contents to mass evacuation and critical situations management on large passenger ships:

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• IMO Model Course 1.28, Crowd management, passenger safety and safety training for personnel. Providing direct services to passengers in passenger spaces.
• IMO Model course 1.29, Proficiency in crisis management and human behavior training including passenger safety, cargo safety, and hull integrity training

​In This Course You Will:

• Learn the principles of Crowd Management,
• Understand the need for a Crowd Management Plan
• Learn to Manage Crisis
• Define response to a crisis and normal versus abnormal behavior
• Understand Warning Phases, reactions to crisis warning and methods to maximize an effective response
• Preform the Evacuation Phase, both negative and positive behaviors that will affect evacuation
• Understand the Post Incident Phase, behavioral responses after an emergency or crisis incident has occurred

*Before you register, please click here for our Covid-19 safety practices. Call 206-659-7178 or email elisabeth@seafarersworldwide.com for more information.